{"id":7472,"date":"2026-04-11T08:09:06","date_gmt":"2026-04-11T08:09:06","guid":{"rendered":"https:\/\/frankestayn.com\/?page_id=7472"},"modified":"2026-04-11T08:09:24","modified_gmt":"2026-04-11T08:09:24","slug":"iptal-ve-iade-proseduru","status":"publish","type":"page","link":"https:\/\/frankestayn.com\/en\/iptal-ve-iade-proseduru\/","title":{"rendered":"\u0130ptal ve \u0130ade prosed\u00fcr\u00fc"},"content":{"rendered":"
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\u0130ptal ve \u0130ade Prosed\u00fcr\u00fc<\/h3>\n\n

1. Sipari\u015f \u0130ptali<\/h4>\n

\nSipari\u015fleriniz kargoya verilmeden \u00f6nce iptal edilebilir. Sipari\u015f iptali talebinizi info@frankestayn.com adresine e-posta g\u00f6ndererek iletebilirsiniz. Sipari\u015f iptali onayland\u0131ktan sonra \u00f6deme, kullan\u0131lan \u00f6deme y\u00f6ntemine g\u00f6re 14 g\u00fcn i\u00e7erisinde iade edilir.\n<\/p>\n\n

2. Cayma Hakk\u0131<\/h4>\n

\nT\u00fcketici, mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi kapsam\u0131nda \u00fcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131 tarihten itibaren 14 g\u00fcn i\u00e7erisinde herhangi bir gerek\u00e7e g\u00f6stermeksizin cayma hakk\u0131na sahiptir.\n<\/p>\n\n

3. \u0130ade \u015eartlar\u0131<\/h4>\n
    \n
  • \u00dcr\u00fcn kullan\u0131lmam\u0131\u015f olmal\u0131d\u0131r<\/li>\n
  • \u00dcr\u00fcn hasars\u0131z olmal\u0131d\u0131r<\/li>\n
  • \u00dcr\u00fcn eksiksiz olmal\u0131d\u0131r<\/li>\n
  • Orijinal ambalaj\u0131nda olmal\u0131d\u0131r<\/li>\n
  • Etiketleri \u00e7\u0131kar\u0131lmam\u0131\u015f olmal\u0131d\u0131r<\/li>\n<\/ul>\n\n

    4. \u0130ade S\u00fcreci<\/h4>\n

    \n\u0130ade talebinizi info@frankestayn.com adresine e-posta g\u00f6ndererek iletmeniz gerekmektedir. Talebiniz onayland\u0131ktan sonra \u00fcr\u00fcn taraf\u0131n\u0131za bildirilecek iade adresine g\u00f6nderilmelidir.\n<\/p>\n\n

    5. \u0130ade Kargo \u00dccreti<\/h4>\n

    \nCayma hakk\u0131 kapsam\u0131nda yap\u0131lan iadelerde kargo \u00fccreti sat\u0131c\u0131ya aittir. Cayma hakk\u0131 d\u0131\u015f\u0131nda yap\u0131lan iadelerde kargo \u00fccreti al\u0131c\u0131ya aittir.\n<\/p>\n\n

    6. \u0130ade \u00d6demesi<\/h4>\n

    \n\u0130ade edilen \u00fcr\u00fcn sat\u0131c\u0131ya ula\u015ft\u0131ktan sonra kontrol edilir. \u0130ade \u015fartlar\u0131na uygun olmas\u0131 halinde \u00fcr\u00fcn bedeli 14 g\u00fcn i\u00e7erisinde, \u00f6deme yap\u0131lan y\u00f6ntem ile iade edilir.\n<\/p>\n\n

    7. \u0130ade Edilemeyen \u00dcr\u00fcnler<\/h4>\n
      \n
    • Kullan\u0131lm\u0131\u015f \u00fcr\u00fcnler<\/li>\n
    • Etiketi \u00e7\u0131kar\u0131lm\u0131\u015f \u00fcr\u00fcnler<\/li>\n
    • Ki\u015fiye \u00f6zel \u00fcretilen \u00fcr\u00fcnler<\/li>\n
    • Hijyen a\u00e7\u0131s\u0131ndan iadesi uygun olmayan \u00fcr\u00fcnler<\/li>\n
    • Ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f \u00fcr\u00fcnler<\/li>\n<\/ul>\n\n

      8. Hasarl\u0131 \u00dcr\u00fcnler<\/h4>\n

      \nHasarl\u0131 teslim al\u0131nan \u00fcr\u00fcnler i\u00e7in kargo g\u00f6revlisine tutanak tutturulmal\u0131 ve taraf\u0131m\u0131za bildirilmelidir. Tutanak bulunmayan hasarl\u0131 \u00fcr\u00fcnler i\u00e7in sorumluluk kabul edilmez.\n<\/p>\n\n

      9. Eksik veya Yanl\u0131\u015f \u00dcr\u00fcn<\/h4>\n

      \nEksik veya yanl\u0131\u015f g\u00f6nderilen \u00fcr\u00fcnlerde t\u00fcm kargo masraflar\u0131 sat\u0131c\u0131ya aittir. Bu durumda info@frankestayn.com adresine bildirim yap\u0131lmal\u0131d\u0131r.\n<\/p>\n\n

      10. \u0130leti\u015fim<\/h4>\n

      \n\u0130ptal ve iade talepleriniz i\u00e7in:
      \nE-posta: info@frankestayn.com\n<\/p>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      \u0130ptal ve \u0130ade Prosed\u00fcr\u00fc 1. Sipari\u015f \u0130ptali Sipari\u015fleriniz kargoya verilmeden \u00f6nce iptal edilebilir. Sipari\u015f iptali talebinizi info@frankestayn.com adresine e-posta g\u00f6ndererek iletebilirsiniz. Sipari\u015f iptali onayland\u0131ktan sonra \u00f6deme, kullan\u0131lan \u00f6deme y\u00f6ntemine g\u00f6re 14 g\u00fcn i\u00e7erisinde iade edilir. 2. Cayma Hakk\u0131 T\u00fcketici, mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi kapsam\u0131nda \u00fcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131 tarihten itibaren 14 g\u00fcn i\u00e7erisinde herhangi bir gerek\u00e7e g\u00f6stermeksizin…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7472","page","type-page","status-publish","hentry"],"yoast_head":"\n\u0130ptal ve \u0130ade prosed\u00fcr\u00fc - Frankestayn Kitabevi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/frankestayn.com\/en\/iptal-ve-iade-proseduru\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0130ptal ve \u0130ade prosed\u00fcr\u00fc - Frankestayn Kitabevi\" \/>\n<meta property=\"og:description\" content=\"\u0130ptal ve \u0130ade Prosed\u00fcr\u00fc 1. Sipari\u015f \u0130ptali Sipari\u015fleriniz kargoya verilmeden \u00f6nce iptal edilebilir. Sipari\u015f iptali talebinizi info@frankestayn.com adresine e-posta g\u00f6ndererek iletebilirsiniz. Sipari\u015f iptali onayland\u0131ktan sonra \u00f6deme, kullan\u0131lan \u00f6deme y\u00f6ntemine g\u00f6re 14 g\u00fcn i\u00e7erisinde iade edilir. 2. 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